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77abc radio Help Center – Find answers to all your questions, right here

From opening an account to making withdrawals, bonuses to technical issues – we've got you covered every step of the way. Our support team is available 24 hours a day, 7 days a week.

Popular searches: Deposit issues · Forgot password · Bonus not received · Withdrawal delay

77abc radio
System Status: Website Normal Payment Gateway Normal Live Betting Normal Live Casino Normal

What can we help you with?

Select a category that matches your issue

Registration

Account creation & verification issues

Deposit

Having trouble making a deposit

Withdrawal

Withdrawal Process & Delays

Bonus

Promo & Bonus Enquiries

Games & Betting

Betting & Gaming Enquiries

Technical

Login, App & Network Issues

Account & Registration Guide

Opening an account with 77abc radio is quick and straightforward. That said, many new users run into a few common questions. Here's a step-by-step walkthrough so you can get started without any hassle.

1

Go to the registration page

On the 77abc radio registration page, fill in your mobile number, password, and referral code (if you have one).

2

Verify Your Mobile Number

You'll receive an OTP on your mobile. Use it to verify your number. If it doesn't arrive, wait 30 seconds and request a new one.

3

Complete Your Profile

Enter your name and date of birth. Accounts cannot be created for users under 18 – this is required for your safety.

4

Make your first deposit

Deposit from as little as ৳200 via Mobile Pay, Nagad, or Rocket. Get a 100% welcome bonus on your first deposit.

77abc radio
77abc radio

Deposit & Withdrawal Guide

Most payment issues are caused by something minor. Since 77abc radio's payment process is fully automated, doing it correctly means you'll see instant results.

How to Deposit via Mobile Pay

Go to the 77abc radio deposit page → select Mobile Pay → enter the amount → send to our Mobile Pay number → submit the transaction ID.

  • Minimum deposit ৳200, maximum ৳5,00,000
  • Deposits are usually credited to your account within 30 seconds to 2 minutes
  • Entering an incorrect transaction ID may delay the process
  • Do not submit the same transaction ID twice
  • If you run into any issues, contact us via live chat
Withdrawal Process

To withdraw from 77abc radio, log in to your account → select Cashout → enter the amount and payment method → submit your request.

  • Minimum withdrawal ৳500
  • MFS (Mobile Pay/Nagad/Rocket) withdrawals processed in an average of 3 minutes
  • Large withdrawals may be held until KYC verification is complete
  • Withdrawals will be restricted until bonus wagering requirements are fulfilled
  • Bank transfers may take 1–2 business days
How to qualify for a bonus

77abc radio offers a welcome bonus, cashback, reload bonus, and referral bonus. Each bonus comes with its own wagering requirements.

  • The welcome bonus is available once only, on your first deposit
  • Wagering requirements must be met before withdrawing bonus balance
  • Weekly cashback is credited every Monday in the early hours
  • Bonuses are automatically cancelled once they expire
  • If you have a promo code, apply it at the time of deposit

Common Issues & Solutions

Most issues can be resolved on your own

On the login page, click "Forgot Password?" Enter your registered mobile number and you'll receive an OTP. Use it to set a new password. If you no longer have access to that number, contact 77abc radio's live support — the team will assist you after verifying your identity.

Wait 5 minutes first. If the funds still haven't arrived, go to the deposit page and double-check that your transaction ID was entered correctly. Correct it and resubmit if needed. If the issue persists, contact 77abc radio via live chat with a screenshot of your Mobile Pay/Nagad transaction. Most cases are resolved within 15 minutes.

MFS withdrawals are typically completed within 3–10 minutes. However, delays can occur if KYC verification is pending or bonus wagering requirements are unmet. Check your account verification page to see if any documents need to be submitted. If your withdrawal is still pending after 30 minutes, please contact support.

Start by clearing your browser's cache and cookies. If that doesn't help, try a different browser — Chrome or Firefox work best. If the issue persists on both WiFi and mobile data, restart your device. 77abc radio's site is designed to work on all modern browsers, so if the problem continues, send a screenshot to support.

For live events, your balance is updated once the result is confirmed – usually within 5–15 minutes of the match ending. If there's a long delay, contact support with your betting ID. 77abc radio is committed to ensuring fair outcomes at all times.

There are a few reasons an account may be blocked: multiple accounts, KYC information mismatches, or unusual transaction patterns. Contact us via live chat and send a copy of your national ID. Once verified, 77abc radio can restore your account within 48 hours.
77abc radio

If your issue remains unresolved, never share your 77abc radio account details with any third party. Only reach out through our official channels.

Have these ready for a faster resolution
  • Registered Mobile Number
  • Transaction ID or screenshot
  • Betting Slip ID (if applicable)
  • Issue description and time

Responsible gambling – protect yourself

77abc radio cares about your well-being

Set deposit limits

Set daily, weekly, or monthly deposit limits from your account settings. This helps you stay in control of your budget.

Take a break

If you've been playing for an extended period, consider using the "Cooling Off" feature. You can take a break of anywhere from 24 hours to 30 days.

Self-Exclusion

You can temporarily or permanently close your account at any time. 77abc radio fully respects that decision.

Get help

If gambling is becoming a problem, visit our Responsible Gaming page for professional support. We're always here for you.

Betting is for entertainment purposes only. If you feel it is affecting your daily life, please reach out to 77abc radio's support team. We're here to help, and everything stays confidential.

Contact us directly

Our support team is always here for you

Live Chat

For the fastest resolution, use Live Chat. Average response time is 2 minutes.

Available 24/7

Email Support

For complex issues or document submissions, email us at support@77abcradio.bet

Response within 4–12 hours

Phone Support

For urgent matters, call us directly. Support is available in Bangla.

9:00 AM – 12:00 AM

Telegram

Join 77abc radio's official Telegram channel for updates and support all in one place.

Available 24/7

Try these steps before contacting support

Have a screenshot of your issue and your transaction ID ready. Keep your registered mobile number on hand. This helps us resolve your problem much faster.

~2 minutes
Average resolution time

Frequently asked questions

Top FAQs from the 77abc radio Help Center

Each person is allowed to hold only one account. If multiple accounts are found, all of them may be suspended and any accumulated balance may be forfeited. If you forgot your old account details and created a new one, please contact support immediately.

77abc radio is an internationally licensed platform. Your personal information and financial transactions are protected by 256-bit SSL encryption. We never share your data with third parties.

KYC (Know Your Customer) verification is essential for security — it helps prevent fraud and money laundering. To complete KYC, go to your account settings and upload photos of both the front and back of your national ID or passport. 77abc radio typically completes verification within 24 hours.

The 77abc radio Android APK can be downloaded directly from our website. Do not look for it on Google Play or the App Store – only download from the official site. iOS users can open the site in Safari and add it to their home screen for an app-like experience.

To temporarily or permanently close your account, let us know via live chat or email. Make sure to withdraw your balance first. As part of its responsible gambling commitment, 77abc radio treats these requests as a top priority.

Still not resolved?

Our support team is available around the clock. Start a live chat with us right now.

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