77abc radio Privacy Policy & Data Protection

77abc radio ("we", "us", or "the platform") is an online betting and gaming service operated for users in Bangladesh and other permitted countries. This Privacy Policy explains how 77abc radio collects, uses, and protects the personal information of its users ("you", "your").

We believe you should have full control over your personal data. That's why we're transparent about what information we collect and why. Our Privacy Policy is built in line with international data protection standards.

This Privacy Policy applies to the 77abc radio website, mobile application, and all related services. By using our services, you are agreeing to this policy.

77abc radio only collects information that is necessary to provide its services. Below is a detailed breakdown of the data we collect:

We never store your full payment card number, CVV, or bank PIN. Sensitive financial transaction data is processed in encrypted form at all times.

77abc radio collects information in the following ways:

• Direct Provision: You provide information directly by filling out the registration form, uploading KYC documents, entering payment details, or contacting support.
• Automatic Collection: When you use the platform, certain information is collected automatically via cookies, log files, and tracking pixels.
• From Third Parties: Relevant information may be received from payment gateways and identity verification services.

77abc radio uses the information it collects for the following purposes:

• Account Management: Used for registration, login, password reset, and account security
• Service Provision: For managing betting, payment processing, bonus distribution, and withdrawals
• KYC Verification: To verify identity and age, and to prevent money laundering
• Security: To detect and prevent fraud, forgery, and suspicious activity
• Contact: For delivering important updates, promotional offers (with your consent), and customer support
• Service Improvement: To analyse user experience and improve the platform
• Legal Compliance: To meet regulatory requirements and comply with legal obligations
• Responsible Gaming: To identify problematic gaming patterns and provide timely support

We use your information solely for the purposes stated above. Should we need to use it for any other purpose, your separate consent will be obtained.

77abc radio does not sell your personal data. However, information may be shared in the following limited circumstances:

• Payment Processing: Mobile Pay, Nagad, and other payment gateways receive only the minimum information needed to process a transaction
• Identity Verification Service: Only the necessary information is shared with approved third parties as part of the KYC process
• Legal Obligation: Data may be disclosed if required by a court order or regulatory authority
• Fraud Prevention: Anonymised data may be shared with industry-wide fraud prevention networks

All data at 77abc radio is stored in secure data centres. Our security measures include:

• 256-bit SSL/TLS encryption – applied to all data transfers
• AES-256 encryption – applied to stored sensitive data
• Two-Factor Authentication (2FA) – For Admin Access
• Regular Security Audits & Penetration Testing
• 24/7 Security Monitoring System
• Regular backups and disaster recovery planning

Data Retention Period: Data is retained for as long as your account is active and, after closure, for as long as required by law (typically 5 years). After that period, data is securely deleted.

77abc radio uses various types of cookies to improve platform performance and personalise your experience.

All cookies except essential ones are subject to your consent. You can manage cookies at any time through your browser settings. Please note that disabling cookies may affect the proper functioning of certain services.

77abc radio respects your data rights. Your key rights are outlined below:

To exercise any of these rights, contact our support team. We typically process requests within 30 days.

77abc radio strictly prohibits providing services to anyone under 18 years of age. Our privacy policy gives special attention to protecting the data of minors.

• Date of birth is verified at the time of registration
• Proof of age documentation may be requested in cases where there is reasonable doubt
• Any data found to have been knowingly collected from anyone under the age of 18 will be deleted immediately
• The account is closed and all associated transactions are cancelled

77abc radio may update this privacy policy from time to time. In the event of any changes:

• At least 14 days' notice will be given before any significant changes
• Notification will be sent via SMS to your registered mobile number or by email
• A notification banner will be displayed at the top of the website
• The "Last Updated" date at the top of the page will be changed

Continuing to use the platform after any changes are made will be considered acceptance of the updated policy. If you do not agree to the new policy, you may close your account and withdraw your balance.

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us. We're ready to assist you directly in Bangla.

We generally respond within 2–5 business days of receiving your request. Complex matters may take up to 30 days.